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Seeing Typekit Font Errors? We're Here To Help!


Have you seen this error message before?

Typekit font loading error

Many users bump into this error when they are trying to publish a website built using one of our themes. We use a variety of fonts in our themes, and this error indicates that you don’t have a font in your library that was used in the theme.




Update to the latest version of Muse. A great new feature has been added to Muse which automatically loads any new fonts found in a muse file, and adds them to your library. This is the simplest and easiest solution. The current release of Muse at the time of writing is 2015.1.2.44.


Ensure that you’re linked to Creative Cloud. Ever since Adobe integrated Typekit into Muse on June 15th 2015, Muse users have had access to the Typekit font library. As a Creative Cloud subscriber to Muse or many other Adobe apps, the subscription includes full access to the Adobe Typekit library. Typekit will host any Typekit font on your site while you’re subscribed to CC. Learn more here


If you have a CC subscription, your Muse version is up to date, but are still seeing Typekit errors, you may not be properly linked up to CC. There are a number of possible causes for this, including login status, username issues, CC preference settings, etc. Please contact Adobe Support for help with CC issues.




If you’re running an older version of Muse, or prefer to use non-Typekit fonts, here are a few useful tips for finding and replacing fonts:


Missing font detection. If your version of Muse was updated after Feb 11th 2015, it will detect and highlight (in pink) any font that is not available on your system. Simply select the text and update it to your preferred font. Release 2014.3.0.1176 and newer.

Adobe Muse missing text highlighted

Manual find and replace. If all else fails and you need to find missing fonts manually...

Muse will tell you within the publish error message exactly which page the font is missing from:

To find the missing font, go to the page mentioned in the error message. After saving your project, create a duplicate copy of the page in question. Select all on the page (Edit > Select All). With everything on the page selected, you can eliminate text on the page until you find the font.

Once you’ve found the text containing a font missing from your system, replace the font with your font of choice on the original page.

Important: Remember, there are many places for fonts to hide. Every bit of text has the option of multiple states. In responsive sites, text can be formatted differently on every single breakpoint. Finally, remember to check all contact forms - especially the "submit success" state, which is notorious for causing errors in Muse.

Hopefully this article has helped to correct issues related to font errors. If you’re still having problems, please contact our support team or visit our community forums. We’re happy to help!

by Brandon Wallace

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